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A web site content management system often runs on the website\'s server. Most systems provide controlled access for various ranks of users such as administrators, copy editors, senior editors, and content creators. Access is usually via a web browser program, possibly combined with some use of FTP for uploading content.

Content creators submit their documents to the system. Copy editors comment on, accept, or reject documents. Layout editors lay out the site. The editor in chief is then responsible for publishing the work to the live site. The content management system controls and helps manage each step of this workflow, including the technical task of publishing the documents to one or more live web servers.

The content and all other information related to the site is usually stored in a server-based relational database system. The content management system typically keeps a record of previous website editions and in-progress editions.

The pages controlled and published through the content management system can then be seen by the visitors to the website.

In larger organizations these server based documents need to communicate with desktop applications and Open Document Management APIs perform the necessary \"translations\". They have made substantial cost and time savings to document management overall, and assist in smooth flow of documents through enterprises, applications and processes.

Lately CMS systems have been associated with CRM, Customer Relation Management or Constituent Relationship Management, software programs. Because of that, some software companies are beginning to create software platforms that bundle CMS and CRM functions.

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